Contact information

For questions about products, orders, delivery, cancellations, returns, refunds or personal information, contact us using the details below.

Customer support

Email: support@brennagrill.com
Website: https://brennagrill.com

For an existing order, include your order number and the email address used at checkout.

Do not send payment-card numbers, passwords or identity documents with a routine enquiry.

Business details

Trading name: Brenna Grill
Business operator: Brenna Grill LLC

Business correspondence address:
227 Broadway #101
Denver, CO 80203
United States

Dispatch and delivery

Orders are dispatched from the United Kingdom.

We deliver to eligible mainland addresses in England, Scotland and Wales. Northern Ireland, BFPO and other military postal addresses, offshore islands and unsupported remote areas are excluded.

Standard delivery to eligible addresses is free. Processing and transit estimates are explained in our Shipping Policy.

Returns

Email support@brennagrill.com to request a return.

We will provide the designated return address and a return method paid for by us.

Do not send goods to our US correspondence address unless we specifically instruct you to do so.

The correspondence address is not advertised as a retail shop, collection point or walk-in return facility.

Complaints

Email your order number, an explanation of the problem and the resolution you are seeking to support@brennagrill.com.